Frequently Asked Questions (FAQS)

Click on a question to see the answer

Do I need to have my website planned out in advance?

• It's great if you can but it's certainly not required. You will receive assistance in designing a site from start to finish.

Are there any types of websites JME will not do?

• JME will not design any websites of a pornographic nature or any sites that
  promote hate, violence or any illegal activity.

Do I need to supply my own graphics?

• You certainly can but it's not required. JME can supply or design most graphics. There might be an additional, modest fee for custom graphics.

Do I need to supply my own photos?

• Yes, if you require photographs on your site. The images must be owned by
  you or permission has been granted for you to use them.

What is the charge for scanning photos?

• There is no charge for the scanning of photographs.

Can I use my own scanned materials?

• Absolutely, as long as you own them or have permission to use them. Digital images can be sent via e-mail or CD.

Can I pay by credit card?

• Yes. JME accepts American Express, Mastercard and Visa via Paypal online
  payment service. Personal checks and money orders are also accepted.

How much of a deposit do you require?

• A deposit of 50% of the total project cost or $100 (whichever is greater) is due
  prior to the start of the project. The balance is due before the site actually goes "live".

Can you add background music?

• This is a frequently asked question. Yes, background music can be added but is strongly discouraged. It adds to the download time of your site and is annoying
  to many users. In addtion, you must have permission to use any music that is copyrighted. This can be expensive.

Can I choose any fonts I like?

• Any fonts you choose for your site will only be seen by the users who have that identical font installed on their computer. Therefore, fonts will always be chosen
  that will look good and will be available to all users.

Do I need to have a web host to begin?

• No, we will make recommendations based on your needs, budget, etc.

Do I need to have a domain name to begin?

• No, we will take your ideas and find the most appropriate domain names available.

Is there a warranty for the finished project?

• There is a comprehensive 30 day warranty.

What does the 30 day warranty cover?

• The 30 day warranty covers any corrections or modifications to pages or coding
  that are within the scope of the original project. Major alterations, new pages or additional functions will be billed as new project work.

How much do modifications cost after the 30 day warranty expires?

• The costs vary according to the complexity level of the requested changes. Modifications can be billed on an hourly basis or as a set fee depending on the nature of the work. Regularly scheduled maintenance can be performed on a
  fixed fee basis as well.